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Usage policy

"In a society where access to generative AI tools will become as essential as access to the internet, we must balance our obligation to mitigate serious risks with allowing diverse values to flourish."

Dave Willner

Trust & Safety at OpenAI

Usage Policy

Our policies may change as we learn more about use and abuse of our platform

Effective Date: 30 June 2023
 

Disallowed usage of our services

We don’t allow the use of our services for the following:

  • Illegal activity

    • Hello Script prohibits the use of our services, tools, and services for illegal activity.

  • Child Sexual Abuse Material or any content that exploits or harms children.

    • We are enabled to report CSAM to the National Centre for Missing and Exploited Children.

  • Generation of hateful, harassing, or violent content

    • Content that expresses, incites, or promotes hate based on identity.

    • Content that intends to harass, threaten, or bully an individual

    • Content that promotes or glorifies violence or celebrates the suffering or humiliation of others.

  • Generation of malware

    • Content that attempts to generate code that is designed to disrupt, damage, or gain unauthorized access to a computer system.

  • Activity that has high risk of physical harm, including:

    • Weapons development

    • Military and warfare

    • Management or operation of critical infrastructure in energy, transportation, and water

    • Content that promotes, encourages, or depicts acts of self-harm, such as suicide, cutting, and eating disorders.

  • Activity that has high risk of economic harm, including:

    • Multi-level marketing

    • Gambling

    • Payday lending

    • Automated determinations of eligibility for credit, employment, educational institutions, or public assistance services

  • Fraudulent or deceptive activity, including:

    • Scams

    • Coordinated inauthentic behaviour.

    • Plagiarism

    • Academic dishonesty

    • Astroturfing, such as fake grassroots support or fake review generation

    • Disinformation

    • Spam

    • Pseudo-pharmaceuticals

  • Adult content, adult industries, and dating apps, including:

    • Content meant to arouse sexual excitement, such as the description of sexual activity, or that promotes sexual services (excluding sex education and wellness)

    • Erotic chat

    • Pornography

  • Political campaigning or lobbying, by:

    • Generating high volumes of campaign materials

    • Generating campaign materials personalized to or targeted at specific demographics.

    • Building conversational or interactive systems such as chatbots that provide information about campaigns or engage in political advocacy or lobbying.

    • Building products for political campaigning or lobbying purposes

  • Activity that violates people’s privacy, including:

    • Tracking or monitoring an individual without their consent

    • Facial recognition of private individuals

    • Classifying individuals based on protected characteristics.

    • Using biometrics for identification or assessment

    • Unlawful collection or disclosure of personal identifiable information or educational, financial, or other protected records

  • Engaging in the unauthorized practice of law, or offering tailored legal advice without a qualified person reviewing the information

    • Hello Script’s services are not fine-tuned to provide legal advice. You should not rely on our services as a sole source of legal advice.

  • Offering tailored financial advice without a qualified person reviewing the information

    • Hello Script’s services are not fine-tuned to provide financial advice. You should not rely on our services as a sole source of financial advice.

  • Telling someone that they have or do not have a certain health condition or providing instructions on how to cure or treat a health condition.

    • Hello Script’s services are not fine-tuned to provide medical information. You should never use our services to provide diagnostic or treatment services for serious medical conditions.

    • Hello Script’s platforms should not be used to triage or manage life-threatening issues that need immediate attention.

  • High risk government decision-making, including:

    • Law enforcement and criminal justice

    • Migration and asylum

We have further requirements for certain uses of our services:

  1. Consumer-facing uses of our services in medical, financial, and legal industries; in news generation or news summarization; and where else warranted, must provide a disclaimer to users informing them that AI is being used and of its potential limitations.

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